Introducing Simple Service Diagnostics
It’s happened to everyone at some point: Something stops working on your website or email account, and you have no idea why. You spend precious minutes poring over every setting to see what could have gone wrong.
Wouldn’t it be great if you could see all the essential info about your service—nameservers, DNS, web, and email settings—in one place, along with simple solutions to common problems? We thought so, too. Which is why we’ve rolled out a new Simple Service Diagnostics tool within the AccountCenter.
If the diagnostic tool uncovers any issues, it will point you in the right direction with relevant (mt) Knowledge Base articles or a one-click link to open a support request. It’s just one more way we’re making sure you have the support you need—quickly and painlessly, whenever you need it.