Apr 19, 2017 Cloud Hosting

What To Look For From an AWS Managed Service Partner

To be fully unlocked, the true potential of cloud hosting needs to be paired with the expertise of a Managed Service Provider (MSP). An MSP can, indeed, help enterprises smoothly navigate the intricacies of the cloud and make sure their cloud environment aligns with their business goals. But finding the right partner can prove more difficult than many decision-makers typically expect. Checking the following considerations off the list can speed up the search for the MSP that’s best suited to unleash all the benefits of the cloud, in particular when it comes to Amazon cloud, Web Services (AWS).

Account Management

AWS’ building blocks can be incredibly complex and time-consuming for any in-house IT team to properly stack together into a complete solution. Hence, the need to lean on established cloud experts who have in-depth knowledge of AWS’ 40+ service types, pricing model and custom API, and can ensure the smooth building / migrating / managing of a new or existing environment on AWS in optimal conditions. By outsourcing repeatable SysOps-like services to a MSP, enterprises will offload the burden of implementing the initial configuration or ongoing maintenance/updates from the internal IT team, thus enabling them to pick up some bandwidth and go back to fully focusing on deploying IT strategies that help support their business objectives.


When it comes to the cloud, many enterprises with complex, global applications or high-traffic websites find that their needs change over time – from increasing demands associated with business growth and expansion into new marketplaces to scaling down once a peak period has ended. The right MSP will make sure to anticipate these changing business needs and match a company’s AWS environment accordingly by proactively recommending that it’s scaled up or down, in order to ensure uptime and performance.

Reliable Support

The MSP’s level of support should remain a crucial criteria in the selection process. There are significant advantages to going with an MSP that offers the next level of support, namely 24/7 support and round-the-clock access to certified cloud experts and dedicated account managers who can provide a true white glove treatment, ensuring that all AWS services receive appropriate attention.


In conclusion, the ideal MSP should do more than just create, build or migrate AWS environments. They should provide enterprises with the peace of mind they need to stop worrying about the cloud and only focus on running their business.


About the Author Alex Alabbas is a Senior Email and Content Marketing Manager at Media Temple. Alex has a diverse scope of content expertise in industries ranging from media and entertainment, market research and technology. More by this Author